Unit 1 Assignment – Understanding Conflict Styles

Instructions

The potential for conflict exists in all that we do: professionally and personally. Not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. Through proper identification and understanding of conflict, fair and effective resolutions can be achieved. The purpose of this assignment is to examine the different types of conflict, understand how to embrace the positive aspects of conflict, and identify how you typically navigate conflict in professional and personal situations.

To complete this assignment:

• Complete one conflict resolution assessment tool (two links are provided below) or search online for a free conflict resolution assessment of your choice.
• Based on the results of your completed assessment, write a 2 to 3-page reflection paper, summarizing your approach to conflict.
• Explain whether you agree or disagree with the assessment results.
• Provide a past conflict example demonstrating how you used the conflict resolution method indicated in the assessment results.
• Provide a link to the source of your conflict resolution assessment tool in the reference section of your paper.
• APA requirements: Title and reference pages, in-text citations, and two sources (one should be the assessment you completed).

Conflict Management Styles Assessment Please CIRCLE ONE response that best describes you. Be honest, this survey is designed to help you 
learn about your conflict management style. There are no right or wrong answers! 
Name ________________________ Date _____________________ 
Rarely Sometimes Often Always 
1. I discuss issues with others to try to find solutions that meet everyone’s 
needs. 1 2 3 4 
2. I try to negotiate and use a give-and-take approach to problem situations. 1 2 3 4 
3. I try to meet the expectations of others. 1 2 3 4 
4. I would argue my case and insist on the advantages of my point of view. 1 2 3 4 
5. When there is a disagreement, I gather as much information as I can and 
keep the lines of communication open. 1 2 3 4 
6. When I find myself in an argument, I usually say very little and try to leave 
as soon as possible. 1 2 3 4 
7. I try to see conflicts from both sides. What do I need? What does the other 
person need? What are the issues involved? 1 2 3 4 
8. I prefer to compromise when solving problems and just move on. 1 2 3 4 
9. I find conflicts exhilarating; I enjoy the battle of wits that usually follows. 1 2 3 4 
10. Being in a disagreement with other people makes me feel uncomfortable 
and anxious. 1 2 3 4 
11. I try to meet the wishes of my friends and family. 1 2 3 4 
12. I can figure out what needs to be done and I am usually right. 1 2 3 4 
13. To break deadlocks, I would meet people halfway. 1 2 3 4 
14. I may not get what I want but it’s a small price to pay for keeping the 
peace. 1 2 3 4 
15. I avoid hard feelings by keeping my disagreements with others to myself. 1 2 3 4